Data Privacy Policy

Your privacy matters to us

Toyota Puerto Princesa values the personal information of its customers and is committed to ensure the confidentiality of your personal data under Republic Act No. 10173 or the “Data Privacy Act of 2012”.

In compliance with the requirements of the Data Privacy Act and its implementing rules and regulations, we hereby inform you of how we will handle and protect the personal data you have provided in the course of your transaction/s with Toyota Puerto Princesa. These personal data, which include both your personal and sensitive personal information, may be collected, processed, stored, updated, disclosed or shared by Toyota Puerto Princesa to Toyota Motor Philippines Corporation (TMP), TMP's dealer network, subsidiaries, affiliates, agents, representatives, or third party service providers, either of TPP or of TMP, pursuant to the relevant data sharing agreement with TMP, TMP's dealer network, subsidiaries, affiliates, agents, representatives, or third party service providers, for any of the following purposes:

  • (i) implement transactions which you request, allow or authorize
  • (ii) offer and provide new or related products, marketing & promotional activities, special campaigns and services of TMP, its dealers or third parties
  • (iii) conduct customer satisfaction survey
  • (iv) understand our customers
  • (v) comply with TMP and its dealers' internal policies and reporting obligations to governmental authorities under applicable laws
  • (vi) other related activities

By patronizing Toyota products and services, you hereby grant your express and continuing consent to allow the aforementioned groups to process your personal information and use it as may deem necessary.

Should you wish to access, update, or correct any personal data, or withdraw or withhold your consent to the use of any of your personal data for any of the purposes mentioned above, please directly communicate with our Customer Relations Officer at customerrelationofficer@toyotapuertoprincesa.com.

I hereby acknowledge and understand the rules and regulations of the Data Privacy Policy.

Frequently Asked Questions

Find answers to common questions

General

We are open Monday to Saturday from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 5:00 PM. Holiday schedules may vary.

We are located at Puerto Princesa City, Palawan. You can find us on Google Maps or contact us for detailed directions.

Yes! We encourage you to schedule a test drive. Visit our showroom or contact us to book your preferred date and time.

Vehicles

Availability varies by model. Contact us directly or visit our showroom to check the latest stock availability for your preferred vehicle.

Yes, you can reserve a unit with a reservation fee. Our sales consultants will guide you through the process.

We offer flexible financing plans through partner banks and financial institutions. Our team can help you find the best option for your budget.

Toyota vehicles come with a standard 3-year or 100,000 km warranty (whichever comes first). Additional extended warranty options are available.

Services

Yes, we accept walk-in customers for maintenance services. However, we recommend scheduling an appointment for faster service.

We recommend following the Periodic Maintenance Schedule (PMS) as specified in your vehicle's owner's manual, typically every 5,000 to 10,000 km.

Yes, we offer pickup and delivery services for scheduled maintenance. Contact our service department to arrange this.

Parts

Yes, we carry a wide selection of genuine Toyota parts and accessories. Using genuine parts ensures optimal performance and longevity of your vehicle.

Currently, parts orders are handled through our Parts Department. You can call or visit us to inquire about specific parts availability.

Still have questions? Contact us