About Us

Toyota Puerto Princesa

Twelve years of moving Palawan forward — driven by the values, people, and service that make Toyota the community's trusted dealership.

Toyota Puerto Princesa showroom interior with vehicles on display

Our Mission

To be a diversified company principally engaged in automotive business that:

Customer Satisfaction — by providing superior products and services to customers.

Team Member Satisfaction — meaningful employment empowering them to live better lives.

Investor Satisfaction — by delivering reasonable financial returns to investors.

Satisfaction to the General Public — by serving the general welfare of the automotive industry.

Satisfaction to Business Partners — by giving ample returns to their investments.

We will accomplish these by committing to our values on professional ethics and personal integrity and by achieving the highest level of customer satisfaction. We will be a company our team members will be proud to belong.

Our Vision

To be the preferred dealer — in everything we do.

Customer Satisfaction

Every interaction leaves a lasting positive impression.

Sales Excellence

Matching every customer with the right vehicle for their needs.

Service Quality

Genuine care that keeps vehicles running at their best.

All Aspects

Excellence in every detail — from showroom to service bay.

Our Culture

KAIMASLO — the values we live by.

KAIZEN

Continuous improvement

INITIATIVE

Taking action first

MALASAKIT

Genuine concern for others

SERVICE

Heart of everything we do

LOYALTY

Dedication to our promise

OMOTENASHI

Japanese hospitality

Our Certifications

Recognition and compliance that reflect our commitment to service, privacy, and sustainability.

DTI Gold Bagwis

DTI Gold Bagwis

Bestowed by the Department of Trade and Industry for consistent excellence in customer service.

NPC DPO/DPS

NPC DPO/DPS

Registered Data Protection Officer and processing systems under the Data Privacy Act of 2012.

VIEW CERTIFICATE
ISO 14001 Certified

ISO 14001 Certified

Environmental management certified by TQCSI for sustainable and responsible operations.

Awards & Recognition

Milestones that reflect the trust of our customers and partners.

2026

2025

2024

Visit Us

We are open daily to serve you

Monday – Saturday

8:00 AM to 5:00 PM

Sunday

9:00 AM to 5:00 PM

Except Holidays and Special Events

Data Privacy Policy

Toyota Puerto Princesa values your personal information and is committed to ensuring the confidentiality of your personal data under the Data Privacy Act of 2012.

Read Full Policy →

Frequently Asked Questions

Find answers to common questions

General

We are open Monday to Saturday from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 5:00 PM. Holiday schedules may vary.

We are located at Puerto Princesa City, Palawan. You can find us on Google Maps or contact us for detailed directions.

Yes! We encourage you to schedule a test drive. Visit our showroom or contact us to book your preferred date and time.

Vehicles

Availability varies by model. Contact us directly or visit our showroom to check the latest stock availability for your preferred vehicle.

Yes, you can reserve a unit with a reservation fee. Our sales consultants will guide you through the process.

We offer flexible financing plans through partner banks and financial institutions. Our team can help you find the best option for your budget.

Toyota vehicles come with a standard 3-year or 100,000 km warranty (whichever comes first). Additional extended warranty options are available.

Services

Yes, we accept walk-in customers for maintenance services. However, we recommend scheduling an appointment for faster service.

We recommend following the Periodic Maintenance Schedule (PMS) as specified in your vehicle's owner's manual, typically every 5,000 to 10,000 km.

Yes, we offer pickup and delivery services for scheduled maintenance. Contact our service department to arrange this.

Parts

Yes, we carry a wide selection of genuine Toyota parts and accessories. Using genuine parts ensures optimal performance and longevity of your vehicle.

Currently, parts orders are handled through our Parts Department. You can call or visit us to inquire about specific parts availability.

Still have questions? Contact us